Services to Industry
Rural Solutions SA Services to Industry Award
Aim
The Award recognises a business for an outstanding and innovative service which assists in growing the South Australian finished food industry.
Criteria
The business services South Australian food or beverage businesses and contributes to the growth of industry.
Eligible services include, but are not limited to food service, transport, distribution & logistics, packaging, business consultancies, design and training.
Evidence of success measurements.
Evidence of systems in place to measure customer satisfaction.
Questions
1. Describe the innovative service/s your business provides to the industry.
2. How did the service evolve?
3. What approach was taken to develop the service?
4. How do you measure the success of the service?
5. Outline the degree to which the service offers unique benefits to users (such as enhanced performance, greater value for money, greater reliability).
6. Describe the systems you employ to collect and measure customer satisfaction levels.